About Us

SoftClouds understands that Customer Experience is not a specific software application; rather, a strategy for doing business. The modern solutions of SoftClouds blend Oracle Technologies and Specialist Expertise to deliver sophisticated innovation. SoftClouds has over 10+ of years of experience in providing innovations that rapidly yield measurable results & effective value. Our methodology is responsive to business expectations, whether it is department-driven or a comprehensive strategy - we'll take your CX to the next level!

Why SoftClouds

As an Oracle Gold Partner and Certified Salesforce Partner, we have a 10+ year demonstrated track record of success.

Our Team

We have an experienced team with expertise with various CRM Software & technologies that can help improve revenue & margins by exceptional customer experience.

Documentation Corner

Check out our documentation center to download our white papers, case studies and our customer success stories.


Do you Think, Create and Innovate? Are you talented, enthusiastic and dedicated? YOU belong at SoftClouds.

Contact Us

Please don't hesitate to contact us regarding any questions you may have

Customer Experience(CX)

SoftClouds knows that CX is more than any specific application, any sales transaction, marketing campaign, online service chat, or in-store visit; but rather it is an accumulation of customer experiences across multiple touchpoints with your business processes. Each of these touchpoints involves an interaction and is an opportunity for your sales, service, marketing and commerce departments to put their best foot forward to build positive brand image and customer sentiment. SoftClouds specializes in implementing the latest technology and software, and enabling legacy systems to automate and optimize these business processes. SoftClouds knows that CX is a strategy and our CX solutions not only help build positive brand image, but also yield better ROI.


We have helped our clients in various areas including Sales, Sales support, Sales Management, Sales marketing and Information Technology.


Our Services implementation provides a vital day-to-day contact point between customers, users, IT services, and third-party support organizations.


Our CRM Marketing solutions empower B2B and B2C organizations across industries to achieve excellence in end-to-end marketing.


We have proven expertise in cloud platforms to build modular cloud-based services that are reliable and scalable solution.

Industry Solutions

The modern era of today creates many specific challenges unique to particular industries. SoftClouds has an established track record of providing successful CX enterprise and global level solutions. We have implemented services across various industries and verticals. Our expertise, global alliances, and end-to-end services have helped redefine business models of our client with our innovative custom solutions that optimize costs and time within specific industries. From consulting, to product engineering, infrastructure to business processes. Please see our portfolio and success stories here:


Our Automotive CRM solutions help address pain points from managing dealers to end customers.


We have extensive expertise in providing solutions to airline industry with right blend of loyalty programs.

Engineering & Construction

Our E&C solutions are based on unified data model which let you integrate information across departments.

Hi Tech

Our deep knowledge & experience in Hi-Tech industry helps drive optimal performance in design, supply chain, and channel operations.

Consumer Goods

Our domain expertise in the CPG space, along with the CPG knowledge and inherited experiences makes us a formidable CPG and Retail partner.

Financial Services

Our Financial Services CRM solutions can help you achieve goals as well as maximize growth.


Our Pharma solutions helps pharmaceutical and biotech companies.

Travel & Hospitality

Our in-depth, proven domain knowledge helps address critical challenges like operational, quality, and cost challenges.


SoftClouds exhibited once again at Modern Service Experience 2017 at Mandalay Bay - Las Vegas, NV from April 25-27, 2017.
SoftClouds hosted a fabulous Customer Appreciation Happy Hour during the Modern Service Experience @Eyecandy Lounge at Mandalay Bay!
Oracle IoT - Advantage SoftClouds
Oracle Service Cloud - Advantage SoftClouds



Contact Us

SoftClouds Corporate Headquarters

16855 West Bernardo Drive #300, San Diego – CA 92127

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SoftClouds India Private Limited


Plot no. 31-32, Tower-A, 8th Floor, Ramky Selenium,
Financial District, Gachibowli,
Hyderabad, Telangana 500032.

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New Delhi

G12, NDM-1,
Netaji Subhash Place,
Pitampura, New Delhi 110034.

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