About Us
SoftClouds understands that Customer Experience is not a specific software application; rather, a strategy for doing business. The modern solutions of SoftClouds blend Oracle Technologies and Specialist Expertise to deliver sophisticated innovation. SoftClouds has over 15+ of years of experience in providing innovations that rapidly yield measurable results & effective value. Our methodology is responsive to business expectations, whether it is department-driven or a comprehensive strategy - we'll take your CX to the next level!
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8 Tips to Maximize your Mentorship
5 Dec 2020
Our Customers
Making a Difference!
Our Great Team
Balaji Ramachandran
Founder & CEO
Asokan Ashok
CTIO
Brian Friedman
VP, Global Strategic Sales
Shankar Sitapati
VP, Delivery
Mike Downing
Director of PMO and Operations
Paresh Majethia
Marriot
The outstanding expertise of SoftClouds in Siebel Open UI made them the partner of choice against many other notable vendors. Team SoftClouds team worked diligently to help engineer a smooth and painless, upgrade to Siebel Open UI for our users worldwide. SoftClouds exceeded all expectations upon delivery within a very aggressive timescale. I will continue to work with SoftClouds in the future and highly recommend them for their Oracle CX proficiency.
George Jacob
GVP Engineering
SoftClouds has demonstrated exceptional expertise in Siebel Open UI, Mobility, Upgrades and excellence in integrating multiple systems in various verticals. SoftClouds has also been innovating on technology trends like NLP & IoT. With Oracle Siebel IP17 bringing more business agility to existing CRM implementations, SoftClouds has the right tools & technologies to implement next generation innovative solutions to their customers.
Principal Client Success Manager
Oracle Service Cloud
SoftClouds helped my client to migrate from LivePerson to Oracle Service Cloud with their CX technical proficiency and their ability to work with a customer with multiple brands and high expectations. One of the things my client really values is SoftClouds ability to provide one-to-one guidance, which has been instrumental in gaining their trust. The level of involvement and that I personally received from SoftClouds is amazing. They truly will go up and beyond and do anything to help. I have complete confidence in SoftClouds' customer relationship building and the services they provide, and would strongly recommend SoftClouds due to their expertise, thoroughness, and dedication to getting things right.
Gary B. West
COO Flying Software Labs, Inc.
My Flight Solutions
We are a small growing company with limited resources. SoftClouds stepped in and provided the help and resources we needed to get our CRM system up and running in a timely and professional manner. Their technical knowledge and customer service was exceptional. We would highly recommend SoftClouds for your next hi-tech project.
Tal Polany
Sr. Manager, Application Development
SoftClouds consists of highly talented and professional solution engineers. Engineers like Mahesh are top caliber individuals and extremely pleasant to work with. They provided outstanding services that meet our needs in the time frame required. We enjoyed our working relationship with SoftClouds and the great attitude and the trusted partnership where they delivered on their promises with high quality software implementation. They are Fantastic!
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Contact Us
Headquarters
16855 West Bernardo Drive #300,
San Diego – CA 92127.
sales-at-softclouds-dot-com
Call
+1-469-955-7800