SoftClouds is an IT, CRM & CX solutions provider based in San Diego, CA. As an Oracle Platinum Partner, we deliver cloud, mobile and digital solutions that improve corporate profitability and provide in-depth business performance analysis easily and efficiently. Our mission is to guide our customers through their journey by delivering innovative, creative, and consultative solutions. We enable them to be successful by embracing their vision.
We understand that customer experience isn’t a specific software application; rather, a strategy for doing business. Our methodology is responsive to business expectations, whether it’s department-driven or a comprehensive strategy - we'll take your CX to the next level!
With decades of experience and deep industry-specific expertise, our expert consultants provide Oracle and Salesforce implementation, as well as custom App/ERP/SaaS development to help our customers achieve their goals. Our experienced team has delivered successful solutions for many different types of markets and industries. We offer flexible business models (fixed bid, time, and material) and have multiple execution locations (on-site, off-site, off-shore).
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The outstanding expertise of SoftClouds in Siebel Open UI made them the partner of choice against many other notable vendors. Team SoftClouds worked diligently to help engineer a smooth and painless, upgrade to Siebel Open UI for our users worldwide. SoftClouds exceeded all expectations upon delivery within a very aggressive timescale. I’ll continue to work with SoftClouds in the future and highly recommend them for their Oracle CX proficiency.
SoftClouds has demonstrated exceptional expertise in Siebel Open UI, Mobility, Upgrades, and excellence in integrating multiple systems in various verticals. SoftClouds has also been innovating on technology trends like NLP and IoT. With Oracle Siebel IP17 bringing more business agility to existing CRM implementations, SoftClouds has the right tools and technologies to implement next-generation innovative solutions to their customers.
Principal Client Success Manager
Oracle Service Cloud
SoftClouds helped my client to migrate from LivePerson to Oracle Service Cloud with their CX technical proficiency and their ability to work with a customer with multiple brands and high expectations. One of the things my client really values is SoftClouds’ ability to provide one-to-one guidance, which has been instrumental in gaining their trust. The level of involvement that I personally received from SoftClouds is amazing. They truly will go up and beyond and do anything to help. I have complete confidence in SoftClouds' customer relationship building and the services they provide, and would strongly recommend SoftClouds due to their expertise, thoroughness, and dedication to getting things right.
Gary B. West
COO Flying Software Labs, Inc.
My Flight Solutions
We’re a small growing company with limited resources. SoftClouds stepped in and provided the help and resources we needed to get our CRM system up and running in a timely and professional manner. Their technical knowledge and customer service was exceptional. We’d highly recommend SoftClouds for your next hi-tech project.
Sr. Manager, Application Development
SoftClouds consists of highly talented and professional solution engineers. Engineers like Mahesh are top-caliber individuals and extremely pleasant to work with. They provided outstanding services that meet our needs in the time frame required. We enjoyed our working relationship with SoftClouds and the great attitude and the trusted partnership where they delivered on their promises with high-quality software implementation. They’re fantastic!
Frequently Asked Questions
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Get in Touch
16855 West Bernardo Drive #300,
San Diego – CA 92127.