SoftClouds understands that Customer Experience is not a specific software application; rather, a strategy for doing business. The modern solutions of SoftClouds blend Oracle Technologies and Specialist Expertise to deliver sophisticated innovation. SoftClouds has over 10+ of years of experience in providing innovations that rapidly yield measurable results & effective value. Our methodology is responsive to business expectations, whether it is department-driven or a comprehensive strategy - we'll take your CX to the next level!
The modern era of today creates many specific challenges unique to particular industries. SoftClouds has an established track record of providing successful CX enterprise and global level solutions. We have implemented services across various industries and verticals. Our expertise, global alliances, and end-to-end services have helped redefine business models of our client with our innovative custom solutions that optimize costs and time within specific industries. From consulting, to product engineering, infrastructure to business processes. Please see our portfolio and success stories here:
In the ever changing Automotive Industry, automobile manufacturers need to rethink improving their customer experience ...
SoftClouds Automotive CRM solution provides answers & guidance to every component of the pain points from managing dealers ...
SoftClouds Sales Process implementation has helped many of our client organizations in various areas including Sales, Sales support ...
For small-to-medium businesses (SMBs), tapping into configure, price, and quote (CPQ) solutions levels the competitive...
In 2018, Siebel CRM will provide a more streamlined application update process. As we wrote in our blog Key Takeaways ...
Oracle Modern CX 2018- The lessons learned, the amazing customer success stories and the CX heroes who inspired us. Being at Oracle...
SoftClouds and Oracle partnered to accomplish what our competition couldn't. With transparency and attention to the customer's Key Business Requirements, we were able to work quickly and exceed the customer's expectations. The SoftClouds Team provided a White Glove Experience throughout the vendor evaluation and are continuing to delight the customer through the implementation process. I'm looking forward to more projects soon and teaming up with SoftClouds to get those deals across the finish line. Thank You!!
The outstanding expertise of SoftClouds in Siebel Open UI made them the partner of choice against many other notable vendors. Team SoftClouds team worked diligently to help engineer a smooth and painless, upgrade to Siebel Open UI for our users worldwide. SoftClouds exceeded all expectations upon delivery within a very aggressive timescale. I will continue to work with SoftClouds in the future and highly recommend them for their Oracle CX proficiency.
SoftClouds has been an excellent go-to partner for us at Oracle. They have developed expertise in Siebel Open UI by being a consistent beta partner and have helped many global customers to go live with the latest version of Siebel CRM.
SoftClouds - I know firsthand the implementation was successful and smooth and a phenomenal cost. Thank you.
SoftClouds understands Siebel Open UI to the core – and has an excellent technical team. SoftClouds delivered Siebel Open UI for our Hospitality Division. The project was delivered with High Quality on Time. With their team, communication lines were always open, and deliverables clearly defined as the project leader excelled at understanding the product capabilities and provided top-notch documentation.
SoftClouds helped my client to migrate from LivePerson to Oracle Service Cloud with their CX technical proficiency and their ability to work with a customer with multiple brands and high expectations. One of the things my client really values is SoftClouds ability to provide one-to-one guidance, which has been instrumental in gaining their trust. The level of involvement and that I personally received from SoftClouds is amazing. They truly will go up and beyond and do anything to help. I have complete confidence in SoftClouds' customer relationship building and the services they provide, and would strongly recommend SoftClouds due to their expertise, thoroughness, and dedication to getting things right.
We are a small growing company with limited resources. SoftClouds stepped in and provided the help and resources we needed to get our CRM system up and running in a timely and professional manner. Their technical knowledge and customer service was exceptional. We would highly recommend SoftClouds for your next hi-tech project.
Thank you very much for the doing Oracle Sales Cloud Project for us. Team SoftClouds has been a pleasure to work with.
SoftClouds consists of highly talented and professional solution engineers. Engineers like Mahesh are top caliber individuals and extremely pleasant to work with. They provided outstanding services that meet our needs in the time frame required. We enjoyed our working relationship with SoftClouds and the great attitude and the trusted partnership where they delivered on their promises with high quality software implementation. They are Fantastic!
Our business requires us to be agile in this fast paced innovation industry. Our relationship with SoftClouds helped us rise to the challenge. SoftClouds has topnotch software capabilities with a keen-eye towards customer experience, thus delivering on our needs. We highly applaud them for their work and strongly recommend them. Overall, it was a great conglomeration with SoftClouds, and we would like to work with them again in future.
SoftClouds has demonstrated exceptional expertise in Siebel Open UI, Mobility, Upgrades and excellence in integrating multiple systems in various verticals. SoftClouds has also been innovating on technology trends like NLP & IoT. With Oracle Siebel IP17 bringing more business agility to existing CRM implementations, SoftClouds has the right tools & technologies to implement next generation innovative solutions to their customers.
The Oracle Sales Cloud Implementation for our worldwide offices required highly specialized efforts and SoftClouds was able to customize the CRM Solution to suit our company's needs. Their successful implementation of CRM on Demand, and then transitioning to Oracle Sales Cloud, greatly eased our transition and SoftClouds did an excellent job to deliver quality solutions on time. We look forward to working with SoftClouds on future projects in the near future.
16855 West Bernardo Drive #300, San Diego – CA 92127
+1-858-432-7220
Plot no. 31-32, Tower-A, 8th Floor, Ramky Selenium,
Financial District, Gachibowli,
Hyderabad, Telangana 500032.
+91-40-3295-3444
G12, NDM-1,
Netaji Subhash Place,
Pitampura, New Delhi 110034.
+91-11-45002658