Job Title:
Japanese Technical Manager Bi-Lingual
Location:
Hiroshima, Japan
Job Overview:
We are looking for dynamic, experienced Japanese speaking Technical Project
Managers to provide
our Japanese customers. The Technical Project Manager participates in a supportive role by
acting as a liaison
between customer and delivery team, within the organization, to ensure effective communication
and timely issue
resolution.
Successful Technical Project Manager will be skilled communicator and presenter in Japanese and
English languages,
and who can find the best fit between clients and our services. The ideal candidate will be
organized, passionate
about client relations, and enhancing the customer experience.
Roles & Responsibilities:
- The Bilingual Technical Project Manager provides technical and business support for the projects.
- Act as a liaison between business users, interfacing internal technology groups.
- Manage project, resources, and the 3rd patty vendors involved in the project.
- Participate in application releases, from development, testing and deployment into production.
- Perform post release checkouts after application releases and infrastructure updates.
- Develop and maintain technical support documentation
- Acts as SME to senior stakeholders and /or other team members representing Japanese customer/users.
- Maintains application systems that have completed the development stage and are running in the daily operations of the global customer users, primarily Japan region.
Required skills and experience:
- 8+ years of experience in providing Technical Project Management for Software Development and Maintenance projects.
- Fluent in Japanese communication (Spoken & Written) and must have cleared JLPT L2/N2 or above proficiency test.
- Prior experience supporting multiple system users in a large business environment.
- Excellent, clear, and concise English verbal and written communication skills used at all levels of business.
- Knowledge of relevant internal systems, software and hardware including but not limited to Oracle/SQL, Jira, and MS Office.
- Proven track record in adhering to and supporting change management initiatives.
- Ability to multi-task and work on own initiative using a helpdesk system to work on requests based on priority and severity.
- Excellent planning, organizational and time management skills and the ability to work under pressure.
Education
- Bachelor’s degree in business, marketing, or related field.
- JPLT Certification
Interested? Send your resume and cover letter to info-at-softclouds.com