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13 May, 25 How Manufacturers Are Crafting
Personalized Customer Experiences in 2025

How Manufacturers Are Crafting Personalized Customer Experiences in 2025?

29 April, 25 Oracle EPM April 2025 Update

Oracle EPM April 2025 Update

11 April, 25 Top 25 CX Trends in 2025 Shaping the Future

Top 25 CX Trends in 2025 Shaping the Future

04 April, 25 Leading with AI – Oracle Fusion in 2025 – Strategy & Use Cases

Leading with AI – Oracle Fusion in 2025 – Strategy & Use Cases

24 Mar, 25 How Green Will Your Utility Be in 2025?

How Green Will Your Utility Be in 2025?

13 March, 25 Breaking Barriers - Solving the AI Adoption Challenges in Oracle CX World

Breaking Barriers - Solving the AI Adoption Challenges in Oracle CX World

27 Feb, 25 Beyond the Shorelines

Beyond the Shorelines
A Journey of Celebration Reflection & Purpose

7 Feb, 25 10 Technologies That Will Redefine the Utility Industry in 2025

10 Technologies that Will Redefine the Utility Industry in 2025

13 Jan, 25 5-Step Guide to Building AI Agents with Salesforce & Agentforce

From Vision to Action: A 5-Step Guide to Building Agentforce AI Agents

10 Jan, 25 Transforming Utilities CX with Innovative Solutions | SoftClouds

SoftClouds Shaping the Future of CX in Utilities

7 Jan, 25 Steps to Achieve Tailored CX in Manufacturing

Steps to Achieve Tailored CX in Manufacturing

6 Jan, 25 Creating a Personalized Experience in Manufacturing

Creating a Personalized Experience in Manufacturing

25 Dec, 24 11 Game-Changing Innovations in Loyalty Management

11 Game-Changing Innovations in Loyalty Management

06 Dec, 24 Oracle CX4U - Bringing the Next Generation CX to Utilities

Oracle CX4U - Bringing the Next Generation CX to Utilities

26 Nov, 24 Empowering Insurance Companies with Salesforce for Streamlined Operations

Empowering Insurance Companies with Salesforce for Streamlined Operations

21 Nov, 24 Salesforce & Revolutionizing CX with Agentforce

Salesforce & Revolutionizing CX with Agentforce

15 Nov, 24 The Future of EPM - Integrating AI for Superior Customer Experience

The Future of EPM - Integrating AI for Superior Customer Experience

12 Nov, 24 The State of Customer Experience (CX) in Energy Industry

The State of Customer Experience (CX) in Energy Industry

29 Oct, 24 Electric Vehicles (EV) – The Myths | The Truths | My Thoughts

Electric Vehicles (EV) – The Myths | The Truths | My Thoughts

28 Oct, 24 The Ultimate Guide to Supply Chain Management - SCM Overview, Trends, & Market Insights

The Ultimate Guide to Supply Chain Management - SCM Overview, Trends, & Market Insights

23 Oct, 24  Revolutionize Sales Operations in the Manufacturing world with Salesforce Manufacturing Cloud

Revolutionize Sales Operations in the Manufacturing world with Salesforce Manufacturing Cloud

04 Oct, 24  The Power of Prioritizing Mental Health for a Healthier Tomorrow

The Power of Prioritizing Mental Health for a Healthier Tomorrow

30 Sep, 24 2025 - The Need for Modern Self-Service in your CX Strategy

2025 - The Need for Modern Self-Service in your CX Strategy

25 Sep, 24 Crafting & Brewing Efficient Software Teams with Code, Culture & Coffee

Crafting & Brewing Efficient Software Teams with Code, Culture & Coffee

24 Sep, 24 Top 5 Key Takeaways from Dreamforce 2024

Top 5 Key Takeaways from Dreamforce 2024

16 Sep, 24 The Role of Renewable Energy Changing the Utility Landscape

The Role of Renewable Energy Changing the Utility Landscape

9 Sep, 24 The Strategic Advantage of Siebel Loyalty in Customer Retention

The Strategic Advantage of Siebel Loyalty in Customer Retention

4 Sep, 24 AI & UI/UX Development

AI & UI/UX Development Collaboration or Competition

3 Sep, 24 Global Manufacturing

Global Manufacturing

30 Aug, 24 The World of Smart Manufacturing 4.0 in 2024

The World of Smart Manufacturing 4.0 in 2024

29 Aug, 24 Oracle EPM

Oracle EPM

20 Aug, 24 The Focus Areas for a Successful Digital Transformation

The Focus Areas for a Successful Digital Transformation

17 Aug, 24 The Rise & Revolution of Robotaxi

The Rise & Revolution of Robotaxi

14 Aug, 24 Dreamforce 2024

Dreamforce 2024

22 Jul, 24 Eco-Friendly Innovation - Promoting Sustainability in the Tech Industry

Eco-Friendly Innovation

19 Jul, 24 Boost ROI with Salesforce B2B Commerce Cloud in Manufacturing

Achieving Higher ROI

16 Jul, 24 The CX Revolution Powering Airline Industry

The CX Revolution Powering Airline Industry

10 Jul, 24 10 Technologies that Redefine Manufacturing by 2030

10 Technologies that Redefine Manufacturing by 2030

10 Jul, 24 How AI is Revolutionizing the Customer Experience in the Automotive Industry

How AI is Revolutionizing the Customer Experience in the Automotive Industry

28 Jun, 24 The Vital Role of Field Service in Modern Utilities

The Vital Role of Field Service in Modern Utilities

28 Jun, 24 Next-Gen Customer Service

Next-Gen Customer Service

11 Jun, 24 Taking Flight 2024 - How Customer Experience (CX) is Revolutionizing the Airline Industry

Taking Flight 2024

05 Jun, 24 The Ultimate Guide to Oracle Enterprise Performance Management (EPM) Cloud

The Ultimate Guide to Oracle Enterprise Performance Management (EPM) Cloud

03 Jun, 24 Salesforce Data Cloud vs Snowflake – Who’s Better

Salesforce Data Cloud vs Snowflake – Who’s Better?

28 May, 24 Building a Delightful Experience for EV Users Beyond Charging

Building a Delightful Experience for EV Users Beyond Charging

27 May, 24 Revolutionary Highlights & Insights from Salesforce Connections 2024 Chicago

SoftClouds: Revolutionary Highlights & Insights from Salesforce Connections 2024 Chicago

22 May, 24 Supercharging Modern Marketers with Salesforce Marketing Cloud Intelligence

Supercharging Modern Marketers with Salesforce Marketing Cloud Intelligence (Datorama)

08 May, 24 Building Efficiency in Manufacturing with Salesforce Manufacturing Cloud

Building Efficiency in Manufacturing with Salesforce Manufacturing Cloud

06 May, 24 Supercharging Your Data with Salesforce Data Cloud

Supercharging Your Data with Salesforce Data Cloud

02 May, 24 Utility Industry: The New CX Boomerang for Repeat Customer Success

Utility Industry: The New CX Boomerang for Repeat Customer Success

30 Apr, 24 Customer Experience (CX) & Next-Gen AI – How CPQ & Field Service can be Supercharged.

Customer Experience (CX) & Next-Gen AI – How CPQ & Field Service can be Supercharged.

29 Apr, 24 Key Challenges Revving Up the Automotive Industry in 2024

Key Challenges Revving Up the Automotive Industry in 2024

24 Apr, 24 Banking on Better CX: Strategies for Improving Customer Satisfaction in BFSI

Banking on Better CX: Strategies for Improving Customer Satisfaction in BFSI

18 Apr, 24 The Smart Grid Revolution: Powering up the Future of EVs

The Smart Grid Revolution: Powering up the Future of EVs

19 Apr, 24  CX for Auto OEMs – Empowering Business with Enterprise Search & AI.

CX for Auto OEMs – Empowering Business with Enterprise Search & AI.

11 Apr, 24 Top 7 Practical Strategies for Improving Customer Experience in 2024

Top 7 Practical Strategies for Improving Customer Experience in 2024

02 Apr, 24 The AI Advantage in EV Charging Stations

The AI Advantage in EV Charging Stations

25 Mar, 24 Connected Customers, Connected Utilities: The CX Revolution

Connected Customers, Connected Utilities: The CX Revolution

12 Mar, 24 The State of Customer Experience (CX) In Manufacturing for 2024

The State of Customer Experience (CX) In Manufacturing for 2024

19 Feb, 24 Oracle CX – Transforming User Experience (UX) with Redwood

Oracle CX – Transforming User Experience (UX) with Redwood

25 Jan, 24 CX Trends 2024 – Unleashing the Power of Customer Experience

CX Trends 2024 – Unleashing the Power of Customer Experience

13 Jul, 23 Which CX Platforms are Better Suited to the Finance Industry?

Which CX Platforms are Better Suited to the Finance Industry?

16 Jun, 23 CRM & CX: What’s Changing in the Finance Industry?

CRM & CX: What’s Changing in the Finance Industry?

21 Apr, 23 Oracle Field Service – Driving CX with More Revenue & Insights

Oracle Field Service – Driving CX with More Revenue & Insights

20 Apr, 23 Future of CRM/CX Technology in the Utility Industry: Trends & Predictions

Future of CRM/CX Technology in the Utility Industry: Trends & Predictions

30 Mar, 23 2023: How Technology, Innovation & CX Transform Utility Industry

2023: How Technology, Innovation & CX Transform Utility Industry

20 Feb, 23 Top 10 Customer Experience (CX) Trends for 2023​

Top 10 Customer Experience (CX) Trends for 2023​

27 Jan, 23 Improving Customer Experience for Utility Companies​

Improving Customer Experience for Utility Companies

08 Nov, 22 Advantages of Oracle & Being Cloud First for Success​

Advantages of Oracle & Being Cloud First for Success

21 Oct, 22 Streamline Incentives with Oracle Incentive Compensation Cloud

Streamline Incentives with Oracle Incentive Compensation Cloud

22 Jun, 22 Benefits of Using Salesforce Release Management

Benefits of Using Salesforce Release Management

26 May, 22 Salesforce Data Management Sharing & Security

Salesforce Data Management Sharing & Security

19 May, 22 CX Strategy & Framework for Digital Transformation

CX Strategy & Framework for Digital Transformation

11 May, 22 Oracle Knowledge to Salesforce Migration Strategies

Oracle Knowledge to Salesforce Migration Strategies

29 Apr, 22 Field Service Management: New Technologies

Field Service Management: New Technologies

29 Apr, 22 Salesforce Commerce & Google Marketing Platform

Salesforce Commerce & Google Marketing Platform

17 Nov, 21 2022: DevOps - The Most Needed Aspect of Digital Transformation

2022: DevOps - The Most Needed Aspect of Digital Transformation

19 Aug, 21 Digital Transformation in Healthcare 2021

Digital Transformation in Healthcare 2021

12 Jul, 21 DevOps – The Next Best Solution for CRM

DevOps – The Next Best Solution for CRM

29 Jun, 21 CPQ & Subscription – The Pillars of Subscription Economy

CPQ & Subscription – The Pillars of Subscription Economy

03 Jun, 21 Knowledge Management & Its Impact on CX – A Strategic View

Knowledge Management & Its Impact on CX – A Strategic View

29 Apr, 21 The Boom of Enterprise Resource Planning (ERP)

The Boom of Enterprise Resource Planning (ERP)

09 Apr, 21 Oracle Digital Assistant to Top the Fierce Global Competition

Oracle Digital Assistant to Top the Fierce Global Competition

04 Mar, 21 Sales in 2021 – Planning & Performance Management

Sales in 2021 – Planning & Performance Management

18 Feb, 21 Step into the FUTURE with Oracle Knowledge Advanced

Step into the FUTURE with Oracle Knowledge Advanced

18 Jan, 21 Automotive & Incentive Compensation – Tough Solutions

Automotive & Incentive Compensation – Tough Solutions

11 Jan, 21 Reinventing Customer Service: Oracle Service Cloud & Digital Trifecta

Reinventing Customer Service: Oracle Service Cloud & Digital Trifecta

21 Dec, 20 Stop Eroding Revenue and Margins with Oracle CPQ

Stop Eroding Revenue and Margins with Oracle CPQ

20 Nov, 20  Oracle Subscription Cloud – A Futuristic Platform for Commerce

Oracle Subscription Cloud – A Futuristic Platform for Commerce

09 Nov, 20 Natural Language Processing

Natural Language Processing

07 oct, 20 Subscription Management in 2021 and Beyond

Subscription Management in 2021 and Beyond

01 Sep, 20  Oracle Field Service Cloud-A Transformational

Oracle Field Service Cloud-A Transformational...

21 Aug, 20 Oracle Jet Framework Innovation in UI/UX.

Oracle Jet Framework Innovation in UI/UX...

07 Aug, 20 Take Your Field Service Experience to the Next Level

Take Your Field Service Experience to the Next Level..

12 May, 20 COVID19 Diaries: The New Normal - Working From Home

COVID19 Diaries: The New Normal - Working From Home

11 Apr, 20  COVID19 - The Force that Triggered CX and Digital Transformation

COVID19 - The Force that Triggered CX & Digital Transformation

25 Feb, 20 The Future of Software Development with Microservices

The Future of Software Development with Microservices

15 Aug, 19  CPQ — Modernizing the Manufacturing Industry

CPQ — Modernizing the Manufacturing Industry

20 Jun, 19 Big 4 Retail Breakthrough Trends

Big 4 Retail Breakthrough Trends

11 Jun, 19 Industry and Innovation Insights on CPQ for 2019

Industry & Innovation Insights on CPQ for 2019

23 May, 19 Personalization & Customer Experience

Personalization & Customer Experience

01 May, 19 Automotive Industry and Oracle Policy Automation

Automotive Industry and Oracle Policy Automation

04 Apr, 19 Consumers Driving CPG in 2020

Consumers Driving CPG in 2020

20 Dec, 18  4 trends that will shake up the future of the CPG industry

4 trends that will shake up the future of the CPG industry

06 Dec, 18 Four Realistic Digital Transformation trends for 2019

Four Realistic Digital Transformation trends for 2019

20 Nov, 18  Digital Transformation for businesses in 2019

Digital Transformation for businesses in 2019

07 Nov, 18 4 CRM Trends for 2019 and beyond

4 CRM Trends for 2019 and beyond

23 Oct, 18 3 Key Questions to ask when comparing CPQ solutions in 2019

3 Key Questions to ask when comparing CPQ solutions in 2019

19 Jun, 18  How CPQ Software Saves SMBs Time and Boosts Sales

How CPQ Software Saves SMBs Time and Boosts Sales

30 May, 18 Siebel CRM 2018 - What to expect

Siebel CRM 2018 - What to expect

30 May, 18 Siebel CRM: Migrating to Oracle Cloud Infrastructure

Siebel CRM: Migrating to Oracle Cloud Infrastructure

26 Apr, 18 Oracle Modern CX 2018–4 Key Takeaways to guide your CX strategy

Oracle Modern CX 2018–4 Key Takeaways to guide your CX strategy

12 Apr, 18  Key Takeaways from the 2018 Siebel CRM Grand Tour

Key Takeaways from the 2018 Siebel CRM Grand Tour

08 Feb, 18 CPQ Team Won all the medals at the Sales Olympics

CPQ Team Won all the medals at the Sales Olympics

08 Feb, 18 3 Things Your Competitors Can Teach You About CPQ software

3 Things Your Competitors Can Teach You About CPQ software

12 Jan, 18 Investing in CPQ may be your next best business decision

Investing in CPQ may be your next best business decision

27 Dec, 17 KCS Version 6

KCS Version 6

15 Dec, 17 The challenge with low CRM adoption

The challenge with low CRM adoption

10 Nov, 17 Differentiated Service Experience with Oracle Policy Automation

Differentiated Service Experience with Oracle Policy Automation

10 Nov, 17 Customer Relationship Automation will be the future of CRM

Customer Relationship Automation will be the future of CRM

03 Nov, 17 4 Trends for CRM in 2018

4 Trends for CRM in 2018

03 Nov, 17  6 Tips for Success in Customer Retention

6 Tips for Success in Customer Retention

13 Oct, 17 Key Takeaways From Oracle OpenWorld 2017

Key Takeaways From Oracle OpenWorld 2017

11 Oct, 17 Automotive Leadership Summit 2017 @ OOW17 — Key Takeaways

Automotive Leadership Summit 2017 @ OOW17 — Key Takeaways

31 Aug, 17 Siebel Reinvents with Innovation Pack 17

Siebel Reinvents with Innovation Pack 17

17 Aug, 17 Knowledge in Oracle Service Cloud — Picking KA vs KF?

Knowledge in Oracle Service Cloud — Picking KA vs KF?

04 Aug, 17 The Rise of the Machines — AI & Bots

The Rise of the Machines — AI & Bots

24 Jul, 17  Building the Next Generation Customer Service with Oracle Service Cloud

Building the Next Generation Customer Service with Oracle Service Cloud

06 Jul, 17 The Gold Rush — Predictive Analytics in CRM

The Gold Rush — Predictive Analytics in CRM

08 Jun, 17 Six Reasons Automotive OEMs need to get their CRM's Future Ready

Six Reasons Automotive OEMs need to get their CRM's Future Ready

23 May, 17 Knowledge Mining in Service Tickets

Knowledge Mining in Service Tickets

04 May, 17 Sales 3.0 — Changing the Future of Sales with CRM

Sales 3.0 — Changing the Future of Sales with CRM

06 Apr, 17 Oracle, Sales & CPQ

Oracle, Sales & CPQ

21 Mar, 17 CPQ - A Supreme Tool for Sales Process

CPQ - A Supreme Tool for Sales Process

02 Mar, 17  Next Generation Search in Siebel

Next Generation Search in Siebel

14 Feb, 17 Oracle Service Cloud Agent Desktop

Oracle Service Cloud Agent Desktop

04 Feb, 17 Knowledge Management vs. Document Management

Knowledge Management vs. Document Management

17 Jan, 17 Rise of Machine Learning, Artificial Intelligence & Natural Language Processing

Rise of Machine Learning, Artificial Intelligence & Natural Language Processing

11 Jan, 17 Search Made Simple

Search Made Simple

05 Jan, 17 Is Cloud the Future of CRM?

Is Cloud the Future of CRM?

21 Dec, 16 Siebel Usage Pattern Tracking

Siebel Usage Pattern Tracking

08 Dec, 16 IoT CRM Solution Accelerates Auto OEM CX Capabilities

IoT CRM Solution Accelerates Auto OEM CX Capabilities

30 Nov, 16 Project Kickoff Tips for a Business Lead: From Demo to Implementation

Project Kickoff Tips for a Business Lead: From Demo to Implementation

08 Nov, 16 CRM in the Life Insurance Industry

CRM in the Life Insurance Industry

17 Oct, 16 Knowledge Management & Housekeeping

Knowledge Management & Housekeeping

13 Sep, 16 12 Features that might tempt KF users into considering KA

12 Features that might tempt KF users into considering KA

02 Sep, 16 A Brief Evolution of Oracle Service Cloud

A Brief Evolution of Oracle Service Cloud

18 Aug, 16 A Competitive Analysis of Oracle Service Cloud — Knowledge Advanced

A Competitive Analysis of Oracle Service Cloud — Knowledge Advanced

14 Jul, 16 CRM,Telematics,IoT : The Emerging Landscape

CRM,Telematics,IoT : The Emerging Landscape

14 Jul, 16 Why CPQ Cloud is Right for Your Company

Why CPQ Cloud is Right for Your Company

22 Jun, 16 5 Useful Ways to Use Decision Trees (DTs) in a Support Center

5 Useful Ways to Use Decision Trees (DTs) in a Support Center

02 Jun, 16 Siebel OpenUI Responsive Design Disrupting Native Mobility

Siebel OpenUI Responsive Design Disrupting Native Mobility

19 May, 16 A Sneak Peek into Siebel Innovation Pack 2016 (IP16)

A Sneak Peek into Siebel Innovation Pack 2016 (IP16)

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